Got questions?
Everything you need to know about ordering, secure Stripe payments, US shipping, returns, and product availability.
How does ordering work?
Browse our collection, choose your country edition, and check out as a guest. We create your order and tracking number first, then Stripe handles secure card payment.
What is your return policy?
We accept returns within 14 days of delivery for items that are unworn and in original packaging. To start a return, email hello@sapenice.com with your order number. Refunds are issued to your original payment method within 5–7 business days of us receiving the return.
What country editions are available?
The World 2026 launch catalog includes only country editions backed by real product photos. Purchasable editions are clearly marked, and the other real-image editions stay visible as sold out until inventory is ready.
Are these genuine sunglasses?
Yes. Each Sapenice World 2026 product page uses real photos of the country-themed glasses, with lightweight frames and UV400 sun lenses. They're designed for game-day outfits, streetwear, and everyday flag pride.
How do I contact support?
You can reach us at hello@sapenice.com or through our contact page at sapenice.com/contact. We aim to respond to all inquiries within 1–2 business days.
Still have questions?
Our team reads every message. For order support, include your order number or tracking number so we can respond faster.